George Kurtz, the CEO of CrowdStrike, the company behind the faulty "content upgrade" that has been blamed for the global tech outages and disruptions, has apologized for the incident in an interview with US broadcaster NBC.
He said the company was "deeply sorry for the impact that we've caused to customers, to travelers, to anyone affected by this."
While the issue has been identified and fixes have been deployed, "It could be some time for some systems that just automatically won’t recover," Kurtz said.
"Many of the customers are rebooting the system and it's coming up and it'll be operational," the CEO added.